Dell Latitude 7490

Specifications

Intel Core i5-8250U Processor Base, Integrated UHD Graphics 620 with Intel® Core™ i5-8250U Processor (Quad Core, 6M Cache, 1.6GHz,15W)
14″ FHD WVA (1920 x 1080) Anti-Glare Non-Touch, Camera & Microphone,
Dual Pointing, 83 key with No Smartcard or Fingerprint Reader with Displayport over Type C
8GB, 1x8GB, DDR4 Memory
512G M.2 2280 SATA SSD
UK Power Cord
Primary 4-cell 60W/HR Battery
65W AC Adapter, 3-pin
Intel Dual Band Wireless AC 8265 (802.11ac) 2×2 + Bluetooth 4.2
Internal UK/Irish Qwerty Backlit Keyboard

Operating System Support

Available with Windows 10 Pro 1803 or Linux

Ports and Slots

1. Audio Combo | 2. U-SD | 3. U-SIM | 4. USB3.0 | 5. RJ45 | 6. Nobel Wedge lock slot | 7. Power | 8. USB Type-C Port | 9. HDMI | 10. USB3.0 | 11. USB3.0 | 12. SC

Link

Welcome at CIM IT induction session

Sehra Narinderpal
Adrian Thomas
Francesco Fildani
Claire Matthews

Program:
1) What we do
2) Clickers (Students attendance Moodle | Turning)
3) Health and Safety (Healthy back at work)
4) Our IT systems
5) Connection guide (Connection Guide)
6) Linux guide (An Introduction to Linux)
7) How to: the CIM Linux server

Induction PowerPoint (pptx)

This short guide will ease the use of our IT equipment.

We offer IT support for our department’s services only.
You can have support from us using the Helpdesk board at https://cimhelpdesk.rhul.ac.uk or by email at cimhelpdesk@rhul.ac.uk.

Our main system is a Linux Terminal Server used by the students of Computer Science, Information Security, and Mathematics.

It is accessible 24-hours a day from both the Royal Holloway Labs and remotely from home or your University accommodation.

The only exception to this is during the university At-risk period, during which time the server may undergo maintenance.

The At-Risk period is scheduled from 7 AM to 10 AM every Tuesday.

Please read our connection guide to start using our system.

Continue reading →

MacBook Pro Retina 13 2017

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display_mbp_13_us The MacBook Pro Retina 13-inch has become the standard laptop within the School of Mathematics & Information Security.

Specifications

2.3GHz dual-core Intel Core i5
Turbo Boost up to 3.6GHz
8GB 2133MHz LPDDR3 memory
256GB PCIe-based flash storage¹
Intel Iris Plus Graphics 640
- Dual display and video mirroring: simultaneously supports full native resolution on the built-in display and up to 3840×2160 pixels on up to two external displays, both at millions of colours.
13-inch Retina Display
- Native resolution: 2560×1600 pixels (Retina)
- Scaled resolutions: 1680×1050, 1440×900 and 1024×640 pixels
720p FaceTime HD camera
Built-in 74.9-watt-hour lithium-polymer battery
- Up to 10 hours wireless web
- Up to 10 hours iTunes film playback
- Up to 30 days standby time
Force Touch trackpad
WiFi
- 802.11ac Wi‑Fi wireless networking; IEEE 802.11a/b/g/n/ac compatible
Bluetooth
- Bluetooth 4.2 wireless technology
macOS 10.12 Sierra (High Sierra coming soon!)
3-Year Warranty
- 1 Year Apple Care
- 3 Years via supplier

For more information, please visit the Apple Macbook Pro page.

Dimensions

size_mbp_13

Height: 1.49 cm
Width: 31.4 1cm
Depth: 21.24 cm
Weight: 1.37 kg

Ports

ports_hero

Left Side

3.5mm jack

Right Side

2x USB-C Thunderbolt 3

In the Box

MacBook Pro with Retina display
61W USB‑C Power Adapter
USB‑C Charge Cable (2m)

Notes

Once purchased, the specifications of the Macbook Pro Retina 13-inch cannot be upgraded (with the exception of the storage). Memory, CPU, GPU are all integrated into a single board.

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Access to Free Microsoft Software

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Free Microsoft software can be obtained through Microsoft Imagine (formerly Microsoft DreamSpark).

The software and related keys can be obtained from Royal Holloway portal. If you are given a choice, please opt for Imagine/DreamSpark Premium.

This programme entitles the users to one key of most pieces of Microsoft Software, including the latest operating systems (Desktop and Server), development languages and server software.

The notable exception to the extensive catalogue of software is Microsoft Office, which is not considered ‘development software’ by Microsoft. This can instead be obtained for home machines by logging into the Royal Holloway Office 365 portal, clicking the ‘Office 365’ button/banner on the top right, and then choosing ‘Install Office’ on the top right.

More information on Microsoft Imagine programme can be found on the Microsoft Image page, and on the Wikipedia Page.

Cloud Storage Guidelines

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Microsoft OneDrive

OneDrive is available as part of your college Microsoft Office 365 subscription. 50GB of space is provisioned in the cloud for you.

DropBox

While DropBox has become a household brand and popular favourite among academics, Royal Holloway do not officially sanction its use.

Policy

All data stored within the cloud must meet the following requirements:

Data covered under the Data Protection Act (any data that includes personal data of Staff or Students) must not be stored on Cloud Storage
Any research data stored should be suitably encrypted or access restricted.
A suitably secure password must be used to secure access your Cloud Storage account.
Password must not be re-used for any other service
Two-Factor authentication should be used where possible
Any Data-Loss from cloud-services is entirely the responsibility of the person using that cloud service.

I am unable to print

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If you are a member of the School of Mathematics and Information Security, or the Department of Computer Science, the printer you should be using is CIMPrintRelease on rhulprint.rhul.ac.uk

Common reasons you’re unable to print.

You’re not connected to the network

Please check your network connections and try again.

You’re connected to Eduroam

Eduroam is designed to work at the University, but not for it. At Royal Holloway our Eduroam network is airgapped from the main network to prevent any access to local resources by visitors. In order to use any internal services (Printing, File Shares, etc) you must be connected to the CampusNet WiFi, or via Ethernet (Wired).

Your print credit is too low

CIM offers free Black and White printing to Computer Science, Information Security and Mathematics. In order to use free printing, you must have a positive credit showing of at least 10p.

Colour printing is charged at the University-wide rate for all non-staff.

Your Account Name (Mac and Linux user) has changed

For Mac users and Linux user the username must remain as it was set up by CIM at the first time, ( XXXX1234 ) otherwise the printing system cannot identify the correct printing job owner.

Your print job contains corrupted data

Occasionally when printing a PDF you will notice that the job does not print at all, or the printer crashes while trying to spool the job from the server. This is normally due to corrupted postscript contained within the PDF.

To rectify this, simply export the PDF file to another PDF file using File Export options, (or print it to a PDF file using Google Chrome). Doing this distils the Postscript and fixes any issues. You should now be able to print the newly generated PDF file without any issues.

If the problem persists, set the option print as images to avoid not supported commands for our server.

macOS Sierra recommendations

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Apple launched macOS Sierra to the public on September 20th 2016

This document is based off the original article ‘MacOS in the wild‘ by Tristan Findley

See: What’s New in macOS Sierra

macOS Sierra (10.12) was on September 20th to the general public, and is now available as a free upgrade via the macOS App Store, however we are recommending all staff and students of Royal Holloway to hold off upgrading until certain issues and incompatibilities can be resolved. Continue reading →

MacBook Pro Retina 13

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display_mbp_13_us The MacBook Pro Retina 13-inch has become the standard laptop within the School of Mathematics & Information Security.

Specifications

2.7GHz dual-core Intel Core i5 (5th Generation)
Turbo Boost up to 3.1GHz
8GB 1866MHz LPDDR3 memory
256GB PCIe-based flash storage¹
Intel Iris Graphics 6100
- Dual display and video mirroring: simultaneously supports full native resolution on the built-in display and up to 3840×2160 pixels on up to two external displays, both at millions of colours.
13-inch Retina Display
- Native resolution: 2560×1600 pixels (Retina)
- Scaled resolutions: 1680×1050, 1440×900 and 1024×640 pixels
720p FaceTime HD camera
Built-in 74.9-watt-hour lithium-polymer battery
- Up to 10 hours wireless web
- Up to 12 hours iTunes film playback
- Up to 30 days standby time
Force Touch trackpad
WiFi
- 802.11ac Wi‑Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth
- Bluetooth 4.0 wireless technology
macOS 10.11 (El Capitan) (macOS 10.12 Sierra coming soon!)
3-Year Warranty
- 1 Year Apple Care
- 2 Years via supplier

For more information, please visit the Apple Macbook Pro page.

Dimensions

size_mbp_13

Height: 1.8 cm (0.71 inches)
Width: 31.4 cm (12.35 inches)
Depth: 21.9 cm (8.62 inches)
Weight: 1.58 kg (3.48 pounds)

Ports

ports_hero

Left Side

MagSafe 2 Power Connector
2x Thunderbolt 2
- Native Mini DisplayPort output
- DVI, VGA, dual-link DVI and HDMI output supported using Mini DisplayPort adapters (sold separately)
- Audio Pass-through supported
1x USB 3
3.5mm jack
- Support for Apple iPhone headset with
  remote and microphone
- Support for audio line out (digital/analog)
Dual Microphones

Right Side

1x USB3
HDMI
- Support for 1080p resolution at up to 60Hz
- Support for 3840×2160 resolution at 30Hz
- Support for 4096×2160 resolution at 24Hz
SDXC Media Card reader

In the Box

MacBook Pro with Retina display
MagSafe 2 Power Adapter
AC wall plug
Power lead

Notes

Once purchased, the specifications of the Macbook Pro Retina 13-inch cannot be upgraded (with the exception of the storage). Memory, CPU, GPU are all integrated into a single board.

HP EliteOne 800 G2 23-inch All-in-One Touch

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Specs

Intel Core i5-6600 3.3GHz, 6MB Cache
8GB 2133MHz DDR4 memory
128GB PCIe-based flash storage¹
Intel HD Graphics 530
Windows 10 64bit
23-inch Touch Screen
SuperMulti DVD-RW Optical Disk Drive
SD-Card Reader
4-year warranty

Side Ports

2x USB 3.0
1x USB-C
3.5mm Headphone / Headset
3.5mm Microphone
SD-Card
SuperMulti DVD Drive
Fingerprint Reader

Rear Ports

4x USB 3.0
Gigabit Ethernet
DisplayPort
3.5mm Speaker
2x PS/2 (keyboard/mouse)
Serial (RS-232)
Kensington Security Slot

Upgrade Options

Up to two additional 2.5inch Hard Drives or SSDs
Discrete Graphics Card
Up to 64GB RAM
i7 CPU available

Dell Latitude e7470

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Specifications

6th Generation Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB Cache)
8GB 2133MHz DDR4 memory
256GB PCIe-based flash storager
Intel HD 520 graphics
Built-in battery
Multi-Touch trackpad
Windows 10 Anniversary Edition 64bit
4-year warranty

Operating System Support

The Dell e7470 fully supports Windows 10. Additional (third party) drivers are not required if installing Windows 10 Anniversary Edition (1607) or later. All drivers are installed via Windows Update.

Ubuntu Linux 16.04.1 is also fully supported, with all hardware working except for the Finger Print Reader.