Category Archives: Guides

IY5606 VPN client for Mac users

If your client VPN ( OpenVPN) does not work on your MAC, you can install the 30 days trial version of Viscosity.

https://www.sparklabs.com/viscosity/download/

After the installation, you can use our OpenVPN configuration file to activate the VPN
( https://cim.rhul.ac.uk/files/2020/10/RHUL-ISG-SecTest.ovpn )

https://www.sparklabs.com/support/kb/article/getting-started-with-viscosity-mac/#installing-running-viscosity

It is available for older versions of the OS as well.

OS X 10.9Viscosity 1.7.11
OS X 10.10Viscosity 1.7.14
OS X 10.11Viscosity 1.8.4
macOS 10.12Viscosity 1.8.6


Link

Welcome at CIM IT induction session

Sehra Narinderpal
Adrian Thomas
Francesco Fildani
Claire Matthews

Program:
1) What we do
2) Clickers (Students attendance Moodle |  Turning)
3) Health and Safety (Healthy back at work)
4) Our IT systems
5) Connection guide (Connection Guide)
6) Linux guide (An Introduction to Linux)
7) How to: the CIM Linux server

Induction PowerPoint (pptx)

This short guide will ease the use of our IT equipment.

We offer IT support for our department’s services only.
You can have support from us using the Helpdesk board at https://cimhelpdesk.rhul.ac.uk or by email at cimhelpdesk@rhul.ac.uk.

Our main system is a Linux Terminal Server used by the students of Computer Science, Information Security, and Mathematics.

It is accessible 24-hours a day from both the Royal Holloway Labs and remotely from home or your University accommodation.

The only exception to this is during the university At-risk period, during which time the server may undergo maintenance.

The At-Risk period is scheduled from 7 AM to 10 AM every Tuesday.

Please read our connection guide to start using our system.

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