CIM VPN

Overview: We have implemented a new VPN infrastructure based on Watchguard Mobile VPN to replace Cisco ASA Appliance (aka Cisco Client).
The new VPN enhances security and supports multi-factor authentication (MFA) for students and staff.

The first step is enrolling a token on our MFA server

Enrol your MFA token
(ONLY ON EPMS Departmental network OR via no-machine client)

The MFA server is accessible only from the Departmental network (LAN) or via the
Linux terminal (https://linux.cim.rhul.ac.uk/ No-machine client)
(Campusnet or eduroam wifi are not sufficient)

https://mfa.cim.rhul.ac.uk/

• Log in with your RHUL account (Ex.: ABCD123)
• On the left side menu click on the  Enroll Token link
• Change the Hash algorithm. Choose the  SHA1 algorithm, at the end of the page
• Enrol
• Scan the QRcode with your preferred authenticator ( Microsoft or Google)
• Test the token: Click on the token serial (TOTP001234) and use the testing form at the end of the page

If you are off-campus or connected to eduroam you can access the VPN portal

Download the new VPN client (Watchguard)

https://vpn.cim.rhul.ac.uk


On-campus users can download the client at the end of the page.

• Log in with your RHUL account (Ex.: ABCD123)
• Input the Authenticator code (Password)
• Download the client for your OS

Details for the client:

• Server: vpn.cim.rhul.ac.uk
• User: The same used on MFA
• Password: As for the RHUL account
• Use the Authenticator code
• Enable the VPN client on startup under Properties

Clients available: (For on-campus users)
Windows client: WG-MVPN-SSL.exe
Apple client: WG-MVPN-SSL.dmg
Linux/Android: client.ovpn.zip

For any issue or information, open a ticket on CIM HELPDESK
https://cimhelpdesk.rhul.ac.uk/